Payment Policy

About Credit/Debit Card

With accountable handling in mind, our operating rule is that customers must provide accurate billing and contact information. Under this approach, If a payment is declined, verify the entered details or contact the card issuer. For completeness, we may cancel or review an order when payment cannot be authorized or when fraud screening identifies a material risk.

Our commitment to customer-focused customer understanding means that All prices and payments are in U.S. Under this approach, dollars (USD). Under this approach, we accept Visa, Mastercard, Maestro, American Express, JCB, Diners Club, and Discover. At the same time, the payment options actually available for an order are displayed securely at checkout.

As part of well-defined guidance, customers should understand that payment information is encrypted and processed by Shopify and authorized payment providers. Consistently with this rule, canadapooch does not store complete card numbers or card security codes. Accordingly, a card issuer may place an authorization hold, request additional verification, approve, or decline a transaction under its own rules.

As part of transparent process, customers should understand that approved refunds are returned to the original payment method within 5-10 business days after return inspection and approval. Consistently with this rule, a bank or card issuer may need additional time to post the credit. Under this approach, taxes are collected as required by applicable law. At the same time, payment questions may be sent to Support@canadapoden.shop or (681) 868-5406.

Merchant Information

With customer-focused service in mind, our operating rule is that the storefront brand name is canadapooch. As a related point, the customer contact telephone number is (681) 868-5406. Consistently with this rule, the business name is canadapooch. From a customer-service standpoint, the complete physical address, which is also the default return address, is 275 Grant Ave, Morgantown, West Virginia, 26505, United States. Where applicable, the customer contact email is Support@canadapoden.shop.